Your direct route to Google
Take the next step.
Keep control.
You can report a policy violation directly to Google for free, including while Review Hitman’s automated service is unavailable.
Check the policy issue.
A low rating or disagreement is not enough. Match the review to a specific Google policy and keep supporting facts. Leave genuine criticism alone.
Choose the right review.
Open Google’s tool using the account that manages your Business Profile. Confirm the business and exact review, then choose the applicable reporting reason. You make the final submission on Google.
Follow the existing report.
Return to the same tool to check progress. Don’t send a duplicate while it is pending. If Google finds no violation and offers an appeal, use that one-time option with relevant evidence.